Frequently Asked Questions
Everything you need to know about our lenses and services.
Are TTArtisan lenses compatible with my camera body?
We offer lenses for various mounts including Sony E, Fujifilm X, Canon RF, Nikon Z, and Leica M. Please check the specific product page to ensure the mount matches your camera system.
Do these lenses support autofocus?
While we are famous for our high-quality manual focus prime lenses, we have recently expanded our catalog to include AF (Autofocus) lenses for specific mirrorless systems. Check the product specifications for 'AF' or 'Manual' labels.
How long does international shipping take?
Standard international shipping typically takes 7-15 business days. Expedited shipping options are available at checkout for faster delivery to most regions.
What is your return policy for defective items?
We offer a 30-day return policy for any manufacturing defects. If you experience issues with glass quality or mechanical parts, please contact our support team for a replacement or refund.
Do I need an adapter to use these lenses?
If you purchase the lens with the native mount corresponding to your camera, no adapter is required. However, our Leica M-mount lenses are frequently used with adapters on other mirrorless systems.
Are the lenses covered by a warranty?
Yes, all TTArtisan lenses come with a 1-year limited warranty covering functional defects under normal usage conditions.